{"id":798,"date":"2019-03-01T20:56:51","date_gmt":"2019-03-01T19:56:51","guid":{"rendered":"https:\/\/www.pedpac.com\/?page_id=798"},"modified":"2026-08-21T09:01:46","modified_gmt":"2026-08-21T07:01:46","slug":"datenschutzrichtlinie","status":"publish","type":"page","link":"https:\/\/www.pedpac.com\/de\/privacy-policy\/","title":{"rendered":"Datenschutzrichtlinie"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"798\" class=\"elementor elementor-798\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65e43b3 pedpac-privacy-policy-section elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"65e43b3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f41b56f pedpac-privacy-policy-column\" data-id=\"f41b56f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb6cc5b pedpac-privacy-policy-widget elementor-widget elementor-widget-html\" data-id=\"eb6cc5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\/* Page-content wrapper only; global header and footer are outside #content. *\/\nbody.page-id-798 #content>.ast-container{max-width:none!important;padding-left:0!important;padding-right:0!important}\nbody.page-id-798 #primary{width:100%!important;margin:0!important;padding:0!important}\n\/* Scoped to the privacy policy. 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40px);\n    padding: 48px 0 64px;\n    font-size: 16px;\n  }\n\n  .pedpac-privacy-policy__header {\n    margin-bottom: 40px;\n  }\n\n  .pedpac-privacy-policy h1 {\n    font-size: 34px;\n  }\n\n  .pedpac-privacy-policy h2 {\n    font-size: 22px;\n  }\n\n  .pedpac-privacy-policy section {\n    margin-top: 42px;\n  }\n\n  .pedpac-privacy-policy__contents {\n    padding: 22px 20px;\n  }\n\n  .pedpac-privacy-policy__contents ol {\n    columns: 1;\n  }\n\n  .pedpac-privacy-policy table,\n  .pedpac-privacy-policy tbody,\n  .pedpac-privacy-policy tr,\n  .pedpac-privacy-policy th,\n  .pedpac-privacy-policy td {\n    display: block;\n    width: 100%;\n  }\n\n  .pedpac-privacy-policy thead {\n    display: none;\n  }\n\n  .pedpac-privacy-policy tr {\n    padding: 14px 16px;\n    border-bottom: 1px solid #deded9;\n  }\n\n  .pedpac-privacy-policy tbody tr:last-child {\n    border-bottom: 0;\n  }\n\n  .pedpac-privacy-policy th,\n  .pedpac-privacy-policy td,\n  .pedpac-privacy-policy th:first-child,\n  .pedpac-privacy-policy td:first-child {\n    width: 100%;\n    padding: 0;\n    border: 0;\n  }\n\n  .pedpac-privacy-policy td:first-child {\n    margin-bottom: 5px;\n    font-weight: 600;\n  }\n}\n\n<\/style>\n<article class=\"pedpac-privacy-policy\">\n  <header class=\"pedpac-privacy-policy__header\">\n    <h1>Datenschutzrichtlinie<\/h1>\n    <p class=\"pedpac-privacy-policy__updated\">Last updated: 20 August 2026<\/p>\n    <p>This Privacy Policy explains how Rajko Kozjek s.p., trading as Pedpac (\"Pedpac\", \"we\", \"us\" or \"our\"), collects, uses, shares and protects personal data when you visit pedpac.com, create an account, place an order, contact us, submit a review or subscribe to marketing.<\/p>\n  <\/header>\n\n  <nav class=\"pedpac-privacy-policy__contents\" aria-label=\"Privacy policy contents\">\n    <h2>Contents<\/h2>\n    <ol>\n      <li><a href=\"#privacy-who-we-are\">Who we are<\/a><\/li>\n      <li><a href=\"#privacy-data-we-collect\">Personal data we collect<\/a><\/li>\n      <li><a href=\"#privacy-why-we-use-data\">Why we use personal data<\/a><\/li>\n      <li><a href=\"#privacy-cookies\">Cookies and similar technologies<\/a><\/li>\n      <li><a href=\"#privacy-recipients\">Who receives personal data<\/a><\/li>\n      <li><a href=\"#privacy-transfers\">International transfers<\/a><\/li>\n      <li><a href=\"#privacy-retention\">How long we keep personal data<\/a><\/li>\n      <li><a href=\"#privacy-rights\">Your rights<\/a><\/li>\n      <li><a href=\"#privacy-security\">Sicherheit<\/a><\/li>\n      <li><a href=\"#privacy-children\">Children<\/a><\/li>\n      <li><a href=\"#privacy-automated-decisions\">Automated decisions and sale of data<\/a><\/li>\n      <li><a href=\"#privacy-changes\">Changes to this policy<\/a><\/li>\n      <li><a href=\"#privacy-contact\">Kontakt<\/a><\/li>\n    <\/ol>\n  <\/nav>\n\n  <section id=\"privacy-who-we-are\">\n    <h2>1. Who we are<\/h2>\n    <p>The controller responsible for your personal data is:<\/p>\n    <address>\n      <strong>Rajko Kozjek s.p., trading as Pedpac<\/strong><br>\n      Rete\u010de 115, 4220 \u0160kofja Loka, Slovenia<br>\n      Email: <a href=\"mailto:info@pedpac.com\">info@pedpac.com<\/a>\n    <\/address>\n    <p>We have not appointed a Data Protection Officer. Privacy questions and requests should be sent to the email address above.<\/p>\n  <\/section>\n\n  <section id=\"privacy-data-we-collect\">\n    <h2>2. Personal data we collect<\/h2>\n    <p>Depending on how you use the website, we may collect:<\/p>\n    <ul>\n      <li><strong>Order and account data:<\/strong> name, email address, telephone number, billing and delivery addresses, account login details, order history, products, preferences and customer-service correspondence.<\/li>\n      <li><strong>Payment data:<\/strong> payment status, payment method and transaction references. Payments are processed by Stripe or PayPal. We do not see or store complete card details.<\/li>\n      <li><strong>Contact and enquiry data:<\/strong> information you provide through WPForms, including general and corporate-gift enquiries.<\/li>\n      <li><strong>Review data:<\/strong> your name or display name, rating, review, product purchased and any other information you choose to submit.<\/li>\n      <li><strong>Incomplete checkout data:<\/strong> information entered during checkout and technical information needed to identify and maintain the incomplete cart. We do not send abandoned-cart recovery emails.<\/li>\n      <li><strong>Newsletter data:<\/strong> email address, subscription status and evidence of consent, such as the date and source of sign-up.<\/li>\n      <li><strong>Device and usage data:<\/strong> IP address, browser and device information, pages viewed, referring page, approximate location, cookie identifiers and interactions with the website.<\/li>\n      <li><strong>Security and technical logs:<\/strong> information generated by our hosting, security, CDN and anti-spam systems.<\/li>\n    <\/ul>\n  <\/section>\n\n  <section id=\"privacy-why-we-use-data\">\n    <h2>3. Why we use personal data<\/h2>\n    <p>We process personal data for the following purposes and legal bases:<\/p>\n    <ul>\n      <li><strong>Orders, delivery, returns and customer accounts:<\/strong> to perform our contract with you or take steps at your request before entering into a contract.<\/li>\n      <li><strong>Payments:<\/strong> to process and confirm transactions and meet contractual and legal obligations.<\/li>\n      <li><strong>Customer support and corporate-gift enquiries:<\/strong> to respond to your request, take pre-contractual steps and pursue our legitimate interest in providing customer service and developing our business.<\/li>\n      <li><strong>Accounting, tax, legal claims and compliance:<\/strong> to comply with legal obligations and establish, exercise or defend legal claims.<\/li>\n      <li><strong>Website operation and security:<\/strong> to protect the website, prevent misuse, troubleshoot problems and maintain service reliability based on our legitimate interests and legal obligations.<\/li>\n      <li><strong>Incomplete carts:<\/strong> to maintain checkout functionality and diagnose checkout problems based on our legitimate interest in operating the store. Incomplete-cart data is retained for no more than 90 days and is not used for recovery emails.<\/li>\n      <li><strong>Product reviews:<\/strong> to publish and manage genuine customer feedback based on your submission and our legitimate interest in informing customers and improving our products.<\/li>\n      <li><strong>Newsletters:<\/strong> only with your consent. You can withdraw consent at any time by using the unsubscribe link in each email or contacting us.<\/li>\n      <li><strong>Analytics, advertising and retargeting:<\/strong> only after you consent through CookieYes. This includes Google Analytics 4, Google Ads and Meta Pixel. You can withdraw or change your cookie choices at any time through Cookie Settings.<\/li>\n    <\/ul>\n    <p>Where we rely on legitimate interests, we consider the impact on your rights and use personal data only where our interests are not overridden by your interests or fundamental rights.<\/p>\n  <\/section>\n\n  <section id=\"privacy-cookies\">\n    <h2>4. Cookies and similar technologies<\/h2>\n    <p>The website uses cookies and similar technologies. Strictly necessary technologies support functions such as the shopping cart, checkout, account login, security and consent management. Other technologies, including analytics and advertising cookies, are used only after consent.<\/p>\n    <p>CookieYes records and manages your choices. Google Analytics 4, Google Ads and Meta Pixel must remain blocked until the relevant consent is provided. You may change or withdraw consent at any time through the Cookie Settings link or consent banner. Withdrawing consent does not affect processing that took place before withdrawal.<\/p>\n    <p>For details about individual cookies, providers and durations, please see our Cookie Policy and Cookie Settings.<\/p>\n  <\/section>\n\n  <section id=\"privacy-recipients\">\n    <h2>5. Who receives personal data<\/h2>\n    <p>We share personal data only where necessary with the following categories of recipients:<\/p>\n    <ul>\n      <li><strong>Hosting, email, backup and infrastructure:<\/strong> Neoserv and Cloudflare.<\/li>\n      <li><strong>Payments:<\/strong> Stripe and PayPal. Apple Pay and Google Pay transactions are processed through Stripe when selected.<\/li>\n      <li><strong>Delivery:<\/strong> GLS, FedEx and Po\u0161ta Slovenije, depending on the destination and selected service.<\/li>\n      <li><strong>Analytics and advertising:<\/strong> Google and Meta, but only after the required consent.<\/li>\n      <li><strong>Spam protection:<\/strong> Google reCAPTCHA v2 on forms.<\/li>\n      <li><strong>Website and store tools:<\/strong> WordPress, WooCommerce, WPForms, CookieYes, CartFlows, The Newsletter Plugin and Really Simple Security, to the extent these tools process or store data for the functions described in this policy.<\/li>\n      <li><strong>Professional and public authorities:<\/strong> advisers, courts, regulators, tax authorities, law enforcement or other public bodies where required by law or necessary to protect legal rights.<\/li>\n    <\/ul>\n    <p>Service providers may process personal data only for the services they provide to us and under applicable contractual and legal safeguards.<\/p>\n  <\/section>\n\n  <section id=\"privacy-transfers\">\n    <h2>6. International transfers<\/h2>\n    <p>Some providers, including Google, Meta, Stripe, PayPal and Cloudflare, may process data outside Slovenia or the European Economic Area. Where required, such transfers are protected by an adequacy decision, the European Commission's Standard Contractual Clauses or another lawful transfer mechanism. More information about the safeguards used by a provider is available in that provider's privacy documentation or from us on request.<\/p>\n  <\/section>\n\n  <section id=\"privacy-retention\">\n    <h2>7. How long we keep personal data<\/h2>\n    <p>We keep personal data only for as long as necessary for the purpose for which it was collected and to meet legal obligations:<\/p>\n    <div class=\"pedpac-privacy-policy__table-wrap\">\n      <table>\n        <thead><tr><th scope=\"col\">Data<\/th><th scope=\"col\">Retention period or criterion<\/th><\/tr><\/thead>\n        <tbody>\n          <tr><td>Orders, invoices and related accounting records<\/td><td>10 years after the end of the year to which the record relates, unless a longer period is required for a legal claim or another legal obligation.<\/td><\/tr>\n          <tr><td>Customer accounts<\/td><td>While the account remains open. We delete or anonymise account data when the account is closed or deletion is requested, except for order and other records that must be retained by law.<\/td><\/tr>\n          <tr><td>WPForms messages and enquiries<\/td><td>6 months, unless longer retention is needed to complete the request, perform a contract or handle a legal claim.<\/td><\/tr>\n          <tr><td>Incomplete carts<\/td><td>Up to 90 days. No abandoned-cart recovery emails are sent.<\/td><\/tr>\n          <tr><td>Newsletter subscriptions<\/td><td>Until you unsubscribe or withdraw consent. We may retain a minimal suppression record so that we respect the unsubscribe request.<\/td><\/tr>\n          <tr><td>Google Analytics 4 user-level data<\/td><td>14 months. Aggregated reports may remain available without directly identifying you.<\/td><\/tr>\n          <tr><td>Product reviews<\/td><td>While the review remains relevant and published, or until it is removed or a valid deletion request is accepted, subject to legal obligations.<\/td><\/tr>\n          <tr><td>Security and server logs<\/td><td>For the limited period set in the relevant security, hosting or infrastructure system, based on security, troubleshooting and legal needs.<\/td><\/tr>\n          <tr><td>Backups<\/td><td>For the limited period under Neoserv's backup schedule, after which backups are overwritten or deleted. Restored data remains subject to this policy.<\/td><\/tr>\n        <\/tbody>\n      <\/table>\n    <\/div>\n  <\/section>\n\n  <section id=\"privacy-rights\">\n    <h2>8. Your rights<\/h2>\n    <p>Subject to the conditions in applicable law, you may have the right to:<\/p>\n    <ul>\n      <li>request access to your personal data;<\/li>\n      <li>correct inaccurate or incomplete data;<\/li>\n      <li>request deletion of your data;<\/li>\n      <li>restrict processing;<\/li>\n      <li>object to processing based on legitimate interests or to direct marketing;<\/li>\n      <li>receive certain data in a portable format;<\/li>\n      <li>withdraw consent at any time, without affecting earlier lawful processing; and<\/li>\n      <li>lodge a complaint with a supervisory authority.<\/li>\n    <\/ul>\n    <p>To exercise a right, contact <a href=\"mailto:info@pedpac.com\">info@pedpac.com<\/a>. We may ask for information needed to confirm your identity. We normally respond within one month, subject to any extension permitted by law.<\/p>\n    <p>You may lodge a complaint with:<\/p>\n    <address>\n      <strong>Information Commissioner of the Republic of Slovenia<\/strong><br>\n      Dunajska cesta 22, SI-1000 Ljubljana, Slovenia<br>\n      Email: <a href=\"mailto:gp.ip@ip-rs.si\">gp.ip@ip-rs.si<\/a><br>\n      Website: <a href=\"https:\/\/www.ip-rs.si\/\">www.ip-rs.si<\/a>\n    <\/address>\n  <\/section>\n\n  <section id=\"privacy-security\">\n    <h2>9. Security<\/h2>\n    <p>We use appropriate technical and organisational measures designed to protect personal data. These include encrypted HTTPS connections using a Let's Encrypt certificate, access controls, hosting and backup measures, Cloudflare services, security tooling and reCAPTCHA v2 on forms. No online system is completely secure, and we cannot guarantee absolute security.<\/p>\n  <\/section>\n\n  <section id=\"privacy-children\">\n    <h2>10. Children<\/h2>\n    <p>The website is not intended for children under 18. We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us so we can review and delete it where appropriate.<\/p>\n  <\/section>\n\n  <section id=\"privacy-automated-decisions\">\n    <h2>11. Automated decisions and sale of data<\/h2>\n    <p>We do not make decisions producing legal or similarly significant effects solely by automated means. We do not sell personal data.<\/p>\n  <\/section>\n\n  <section id=\"privacy-changes\">\n    <h2>12. Changes to this policy<\/h2>\n    <p>We may update this Privacy Policy when our services, providers or legal obligations change. The latest version will be published on this page with a revised \"Last updated\" date. Where appropriate, we will provide additional notice of material changes.<\/p>\n  <\/section>\n\n  <section id=\"privacy-contact\">\n    <h2>13. Contact<\/h2>\n    <p>For privacy questions or requests, contact:<\/p>\n    <address>\n      <strong>Rajko Kozjek s.p., trading as Pedpac<\/strong><br>\n      Rete\u010de 115, 4220 \u0160kofja Loka, Slovenia<br>\n      Email: <a href=\"mailto:info@pedpac.com\">info@pedpac.com<\/a>\n    <\/address>\n  <\/section>\n<\/article>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last updated: 20 August 2026 This Privacy Policy explains how Rajko Kozjek s.p., trading as Pedpac (&#8220;Pedpac&#8221;, &#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221;), collects, uses, shares and protects personal data when you visit pedpac.com, create an account, place an order, contact us, submit a review or subscribe to marketing. Contents Who we are Personal data [&hellip;]<\/p>\n","protected":false},"author":914,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-798","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pedpac - Privacy Policy<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pedpac.com\/de\/datenschutzrichtlinie\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pedpac - Privacy Policy\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Last updated: 20 August 2026 This Privacy Policy explains how Rajko Kozjek s.p., trading as Pedpac (&#8220;Pedpac&#8221;, &#8220;we&#8221;, &#8220;us&#8221; or &#8220;our&#8221;), collects, uses, shares and protects personal data when you visit pedpac.com, create an account, place an order, contact us, submit a review or subscribe to marketing. 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